I ordered a green cat sweater about 10 days ago, they sent the wrong size and have not answered 2 emails 2 make it right
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
If your items come with wrong size, please feel free to contact our email address: support@oxknit.com with your order number and photos of the item you got. After we confirm the issue, we will provide a reasonable solution for you.
Best regards.
This sweater was just what I was looking for, it is super cute and fits true to size I am a small framed person and got a small. Comfy, cute and cozy.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Adorable design but FAR TOO SMALL. The size I ordered is a 2XL and it looks like a small.
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
I usually wear an XL but the recommended 3XL size fit perfectly. It wasn’t too snug or too baggy. I have gotten tons of compliments every time I wear it. Recommended.