Awful quality. Not true to size. Worst shirt ever
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Loved the look but not keen on such synthetic knitwear. Fit good but to wear with a skirt too long. Value for money and would look great with black trousers
Thank you for your feedback.
We are pleased to hear that you liked the fit and overall look. We would also like to clarify that this item is made from 100% cotton yarn and does not contain synthetic knitwear materials.
We are sorry that the length did not feel suitable to wear with a skirt. Your feedback on the styling and length has been noted and will be shared with our design team for future improvement.
Gorgeous design and colour but the length is off. Incredibly long, it covers my bottom.
Thank you for your feedback.
We are sorry to hear that the length did not meet your expectations. We understand that a longer fit can feel very different from what was anticipated.
The garment length is listed in the size chart on the product page, and your feedback regarding the fit has been shared with our design team for future improvement. Please contact our after-sales team at support@oxknit.com with your order details if you would like assistance with this item.
The quality is pretty poor, both of my new sweaters got extremely pilly after 2 wears and the wash made it even worse.
After washing there were even more pills than the ones around the arms where my jacket must rub now the whole sweater had pills on it the fabric felt much more stiff and much less comfortable. Plus the collar rolled and the only way I could get it to lay flat again was to iron with a cotton pressing cloth. At this point I’ll just stick with real vintage sweaters because they low key require LESS upkeep.
Overall I don’t plan on purchasing anymore items from this site the quality is low, the sizing is a light suggestion, and it took FORVER to get to me because it most likely wasn't full filled in the states.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Customer service is not willing to work or help their customers; sizes run way too small. Never ordering from this site again.
Thank you for your feedback.
We are sorry to hear that the sizing did not work for you. From the beginning, we advised that we could assist with a size exchange. We also explained that sizing can vary between different brands, so a 4XL from another brand may not match our 4XL measurements.
To help confirm whether the item matched our size chart, we asked for measurement photos, but unfortunately, these were not provided. Without measurement photos showing that the item is outside our size chart, we are unable to confirm this as a sizing discrepancy.
We also offered two possible solutions to help resolve the issue. However, the request for a 75% refund while keeping the products is beyond what we are able to offer in this case.
We are sorry that we could not reach the solution you expected, but we did try to assist within our policy.
