Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.

We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.

If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.

Thank you for your feedback.

We are pleased to hear that you liked the fit and overall look. We would also like to clarify that this item is made from 100% cotton yarn and does not contain synthetic knitwear materials.

We are sorry that the length did not feel suitable to wear with a skirt. Your feedback on the styling and length has been noted and will be shared with our design team for future improvement.

Thank you for your feedback.

We are sorry to hear that the length did not meet your expectations. We understand that a longer fit can feel very different from what was anticipated.

The garment length is listed in the size chart on the product page, and your feedback regarding the fit has been shared with our design team for future improvement. Please contact our after-sales team at support@oxknit.com with your order details if you would like assistance with this item.

Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.

We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.

If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.

Thank you for your feedback.

We are sorry to hear that the sizing did not work for you. From the beginning, we advised that we could assist with a size exchange. We also explained that sizing can vary between different brands, so a 4XL from another brand may not match our 4XL measurements.

To help confirm whether the item matched our size chart, we asked for measurement photos, but unfortunately, these were not provided. Without measurement photos showing that the item is outside our size chart, we are unable to confirm this as a sizing discrepancy.

We also offered two possible solutions to help resolve the issue. However, the request for a 75% refund while keeping the products is beyond what we are able to offer in this case.

We are sorry that we could not reach the solution you expected, but we did try to assist within our policy.

Thanks for your review.

We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.

We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.

You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.

Thanks for your review.

We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.

We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.

You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.

Thanks for your review.

We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the issue you are facing to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.

Thank you for your feedback. We are very sorry for the delayed response and for the inconvenience caused by the missing item.

After reviewing the order, we found that the item was unfortunately missed during the packing process. We sincerely apologize for this oversight. At this time, the item is no longer available, and our customer service team has already contacted you by email with the available solution.

Please kindly check your inbox, and we will continue assisting you there.

Thanks for your review.

We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.

We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.

You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.

Thanks for your review.

We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.

We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.

You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.

Thanks for your review.

We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.

We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.

You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.

Thanks for your review.

We are very sorry to hear this and truly regret that the item did not meet your expectations. Could you please send a few photos showing the measurement to our after-sales email support@oxknit.com? We would like to check this further with our team and help provide a proper solution for you as soon as possible.