Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
I wore the sweater once and noticed when I took it off there was a huge hole in the armpit! It’s cute and fabric is nice but quality and construction was a bit questionable!!!
Hi,
Thank you for taking the time to leave a review for our Women's Vintage Green Striped Knit T-Shirt. We are sorry to hear that the quality and construction of the T-shirt did not meet your expectations. We strive to provide our customers with high-quality products and we apologize for any inconvenience this may cause you. We will take your feedback into consideration and work hard to improve our products in the future. We hope to have the opportunity to serve you better in the future. Have a nice day.
I absolutely LOVE my Vintage Pink and Green sweater! The quality is amazing and the colors are vibrant! It’s soft and beautiful! I wore it to see Wicked with my Sorority Sisters! 🩷💚
I love it! Beautiful colors and comfortable. The fabric is quality. Thank you Oxknit.
Good quality material and good fit i just ordered 3 new shirts
Nice.......
Love the color, changed the game up....
Many compliments......
Love the shirt,.... Very comfortable
The colours are bold and vibrant and I have received several compliments on the sweater since it works well with my skin tone.
Great colour contrast with the black. Perfect as the weather is changing from winter to spring.
Great product I have bought three shirts so far. Would recommend
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
This shirt looks amazing on…. Oxknit.com and that’s it. It bunches up around the midsection. Makes it look like I have a man muffin top. The red shortsleeve version is way better
Hi,
Thank you for your feedback.
We're happy to hear that you like the design! We're sorry to hear that you experienced some fit issues with the sweater. We'll definitely take note of this and make improvements for future designs.
Thank you for your support!
Love the size, the fit, the fabric AND the price. Will definitely buy additional pieces from this brand. So fun!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!