I love the fact that it’s playful yet seriously cute. This sweater got so many compliments. The color is such a beautiful green. Trust me it’s beyond an eye catcher, it’s definitely a show stopper.
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This sweater arrived and I was so excited, but when I opened the package it looked like it was a child’s size! So small and VERY short. I ordered an XL! Very disappointed. Will think twice before ordering here again.
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team