Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Bold, cheeky, and irresistibly fun.
Turn heads and melt hearts with this vibrant green pullover sweater, featuring an oversized graphic of a French bulldog in standout red glasses. The playful artwork channels pure personality—equal parts sass and charm—making it an instant conversation starter.
Soft knit texture and a classic crew neckline keep it easy to wear and layer. Perfect for chill weekends, dog-walk strolls, or whenever your outfit needs a boost of joy.
For lovers of bold color, pups, and a little bit of mischief.
I love the fact that it’s playful yet seriously cute. This sweater got so many compliments. The color is such a beautiful green. Trust me it’s beyond an eye catcher, it’s definitely a show stopper.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This sweater arrived and I was so excited, but when I opened the package it looked like it was a child’s size! So small and VERY short. I ordered an XL! Very disappointed. Will think twice before ordering here again.
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
I haven’t even worn this yet- received yesterday, hand washed with other knits and have noticed a hole at the seam of the neckline. Entire neckline is poorly sewn.
Hi,
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the hole in the neckline of your sweater. Our team takes pride in crafting high-quality products and we're sorry to hear that this one did not meet your expectations. Please reach out to our customer service team and we will be happy to assist you with a replacement or refund. We value your feedback and will use it to improve our products in the future. Thank you for choosing our brand.
Have a blessed day!
This sweater is so well made. I would order a size up. I typically wear a medium and large fits very nicely.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The sweater length on this is very short. It does not look like the picture as it’s more like a crop top. I don’t care for it.
Hi
Thank you for leaving your honest review. We apologize that the length of the sweater did not meet your expectations. As you can see from the title, the item is indeed a cropped length sweater. However, we understand that it may not be everyone's preference.
In order to avoid any confusion, we highly recommend referring to our size chart before making a purchase. This will ensure that you select the best size for your desired fit. If you prefer a looser fit, we suggest considering a larger size.
We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Have a blessed day!
We love it . It’s really good quality it feels soft and has a good shape
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Im so happy the best t-shirts i ever had,i thought they are not like in picture(bad experience from other sites) but i have received today and it was the same like in picture even better,i will buy more😃
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..