This sweater is awful ! The neckline couldn't be more ugly & ill fitting. There is a very visible stitching line across the top of the image of the dog. Do NOT buy !!
Hi,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused. Since the pattern of this style is partial Jacquard, it will have these kinds of connecting points and can't be avoided currently, We are sorry for causing this inconvenience. To make you feel better, we would like to arrange a 20% refund on this item to you, will this be acceptable?
We are also working with the factory to see how to improve the craft to hide these connecting points.
I am in love with this sweater. The quality is amazing. The material is perfect. So comfortable with just the right amount of stretch. It fits perfectly. And the color blocking?!? LOVE!! Just placed an order for another 6 styles!!!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Dear, Thank you for your support and affirmation We will continue to update trendy products, we really appreciate it if you continue to follow us Have a blessed day!
I never received my item and could not get anyone to respond to my emails or help with issue.
Hi,
Thank you for your feedback
After we tracked your parcel, we noticed that the parcel was delivered.
To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Very nice and has good has it looks in the pic.