Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Cool, clean, and unmistakably Mod—this shirt keeps it sharp in every shade of black and white.
This 1960s-inspired button-up polo is the definition of retro refinement. Featuring vertical stripes in a gradient of greyscale—from rich black to crisp white—this short-sleeve knit delivers that vintage soul with a modern edge.
The structured collar, tonal black buttons, and soft knit fabric make it as comfortable as it is sleek. It's a go-to piece for late-night records, gallery strolls, or that effortless cool downtown look.
Match it with tapered trousers or black denim and let the pattern do the talking.
While you did not send me the shirt I ordered I received a fairly similar shirt and enjoy it.
Dear,
We sincerely apologize for the inconvenience caused.
If your items come with wrong item, please feel free to contact our email address: support@oxknit.com with your order number and photos of the wrong item. After we confirm the issue, we will provide a reasonable solution for you.
Best regards.
Excelente calidad, solo que hay que tener paciencia, por qué la entrega tarda.
De ahí en fuera todo perfecto.
Man I love this shirt. I get tons of compliments and I feel like I’m tony soprano when ever I wear this. It does take like 2-3 weeks to get but definitely worth the wait.
Whoa let's just talk shipping took way to long. Shirt was a bit smaller recommend goin up a size for all ny big fellas with the gut.
Shirt’s really comfortable and fits amazing. Complements my body giving a fitted and toned look.
This sweater is so well made. I would order a size up. I typically wear a medium and large fits very nicely.
The sweater length on this is very short. It does not look like the picture as it’s more like a crop top. I don’t care for it.
We love it . It’s really good quality it feels soft and has a good shape
Im so happy the best t-shirts i ever had,i thought they are not like in picture(bad experience from other sites) but i have received today and it was the same like in picture even better,i will buy more😃
Love it. Right fit. Comfortable and stylish. Happy with the purchase.
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..