Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- knit shorts
- 100% cotton yarn
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Soft knit, standout rose—retro-inspired shorts with a romantic edge.
Add a touch of vintage romance to your warm-weather wardrobe with these men’s retro-inspired knit shorts. Designed in a creamy ivory tone, they feature a delicately embroidered red rose on the leg and bold red belt loops for contrast. The soft knit fabric offers comfort and stretch, while the minimalist silhouette gives them a clean, versatile vibe.
Whether styled with a matching polo or worn solo, these shorts bring subtle flair and 70s charm to any sunny-day fit.
There’s no pockets in these shorts, so pretty much useless
Dear,
We understand your disappointment in the lack of pockets in these shorts and we apologize for any inconvenience this may have caused.
We would like to assure you that we have indeed shown in the detailed pictures that these shorts do not have pockets. However, we appreciate your feedback and will take it into consideration for future product developments.
Thank you for choosing our product and we hope you will give us another chance to provide you with a more satisfactory experience in the future.
Have a blessed day!
hello still have not received these items
I should have read the description more closely on this one, but I didn’t realize there were no pockets on these pants.
I’m a big guy (6’4 and 260lbs with muscular frame) and ordered the XXL. These are a good length but very tight on me to the point I wouldn’t wear them out in public (seems almost like a pair of pajama shorts).
Also, there’s no drawstring but a few loops so i guess you could make a belt to accompany it. If I could do it over, I would not order these.
Love the quality! Love the feel of the garment! Love the look!
I haven’t even worn this yet- received yesterday, hand washed with other knits and have noticed a hole at the seam of the neckline. Entire neckline is poorly sewn.
Hi,
Thank you for bringing this to our attention. We apologize for the inconvenience caused by the hole in the neckline of your sweater. Our team takes pride in crafting high-quality products and we're sorry to hear that this one did not meet your expectations. Please reach out to our customer service team and we will be happy to assist you with a replacement or refund. We value your feedback and will use it to improve our products in the future. Thank you for choosing our brand.
Have a blessed day!
This sweater is so well made. I would order a size up. I typically wear a medium and large fits very nicely.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The sweater length on this is very short. It does not look like the picture as it’s more like a crop top. I don’t care for it.
Hi
Thank you for leaving your honest review. We apologize that the length of the sweater did not meet your expectations. As you can see from the title, the item is indeed a cropped length sweater. However, we understand that it may not be everyone's preference.
In order to avoid any confusion, we highly recommend referring to our size chart before making a purchase. This will ensure that you select the best size for your desired fit. If you prefer a looser fit, we suggest considering a larger size.
We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
Have a blessed day!
We love it . It’s really good quality it feels soft and has a good shape
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Im so happy the best t-shirts i ever had,i thought they are not like in picture(bad experience from other sites) but i have received today and it was the same like in picture even better,i will buy more😃
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..