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Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
I didn’t realize when ordering these that would take over a month to get from China. When they came they were way too small and would have to ship them back to china for an exchange. Money down the drain.
i went with the larger of the sizes i would normal go between..but with these pants, i would suggest going up two sizes.
very good looking pants, the fit is a little slim but overall good quality, would recommend, have received many compliments wearing these suckers
I received much noticed wearing these comfortable jeans. I wish they were baggy but I liked them. I wear a 30 waist and I will go larger with my next order. I recommend.
I love these pant! It was as if they were tailored for me. Good price too! Pants are cut on the smaller side so if you’re bigger than 34, they won’t fit you.
5 ⭐️ for the fabric- it’s soft and comfortable
5 ⭐️ for the size- it’s really exactly to my body size
5 ⭐️ for delivery- it was delivered before the schedule date. Thank you OXKNIT definitely will order again and it’s highly recommended.
This one is beautiful, the colours are great the fit is perfect and it's lightweight good for summer night dinners and for a really stylish look, love it !!
I am so happy with this order ! the colours are Beautiful, the fit is perfect , and the quality is amazing ! but it is very thick, I thought it will be a thinner knit but it is not ,so you can't really wear it in summer and you can't really wear it in other seasons so I am not sure what I'm gonna do with it , and what season are you supposed to be wearing this kind of shirt ? but nevertheless it's beautiful
Oh and I wish the collar part was smaller in shape like tighter around the neck and not that open .
I wore this shirt out on a date and got many compliments from old school and new school. I’m surprised it doesn’t have way more reviews
I have about 10 at the moment. Everytime I come looking I find others that I have to have👌🏻
Runs at least a size small, and the material is not as thick as i had hoped. generally lighter weight/lower quality feel. looks like a one time wear article. might have felt better had it fit.
I get So much positive feedback from all the shirts from this company.. I also have the long sleeve Button up sweater version of this shirt. I received great amount of compliments on the sweater version as well
Excellent quality looks good. I get a lot of compliments on it.
I get tremendous compliments from all my female coworkers. I am truly impressed with the quality with all their shirts and sweaters that I’ve ordered.
Great retro look, and good fit. Seems like Oxnit is making their fits better as this shirt fits better than the previous ones that I've bought from Oxnit.