Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 100% Cotton
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
A stylish and unique brown knit t-shirt featuring a bold snake pattern. Perfect for adding character to your casual outfits.
This men’s brown knit t-shirt makes a bold statement with its striking snake design, featuring a blend of rich browns, white, and black. The snake twists across the front, offering a dynamic and eye-catching visual that sets this shirt apart.
Made with soft, breathable fabric, this t-shirt provides a comfortable fit that’s ideal for daily wear. The lightweight design makes it a versatile piece for layering or wearing solo during warmer days. Whether you’re lounging or out with friends, this unique design will add a touch of creativity to your look.
Perfect for men who want a mix of style, comfort, and personality, the brown snake pattern knit t-shirt is a must-have for any fashion-forward wardrobe.
Whole the quality and design were all very nice, the sleeves were very short making it look like you are wearing a much smaller persons clothing. On my husband, the sleeves on this sweater hit him just below the elbows. He does not have unusually long arms at all and a medium in most anything else fits him perfectly. The rest was a good fit. So unfortunately, he wont be able to wear this and the postage to return it is too expensive to make it worthwhile. So it will most likely end up in a donation bin unless I can find a way to upcycle it.
Dear valued customer,
Thank you for your feedback regarding the Men's khaki vintage jacquard shoulder sweater. We apologize for any inconvenience caused by the short sleeves. Our team will look into this issue and make the necessary improvements. In the meantime, we would be more than happy to assist you with a return or exchange for a different size. Please reach out to our customer service team for further assistance. Thank you for bringing this to our attention and we hope to make it right for you.
Have a blessed day!
Wow.... Got a lot of compliments all day ..
Great pattern... Great color
Good quality material and good fit i just ordered 3 new shirts
Nice.......
Love the color, changed the game up....
I love my polo top the colors. The way they were coordinated. I love the fit. The conference ofit up it the only thing that I have a problem with it took so long to get, maybe that could be worked me from the Seller. If they can get that correct it I will do more from the website.
Nice quality material.
They look good on the site, but the fabric is really thick, and it fits sloppy to tell you the truth. The collor never sat well for me. This shirt would be so much better if the fabric was finer and less heavy. You're getting what you pay for at. I've truthfully haven't worn it out once.
Bad quality and long wait time for arrival (3 weeks!) - I will not wear it, ever.
Hi,
We are sorry to hear about your dissatisfaction. We apologize for any inconvenience caused by the long wait time for delivery. Due to the international transport, the shipping time should take 7-16 working days. We strive to provide high-quality products and efficient shipping, so we are disappointed that we did not meet your expectations. We would be happy to assist you with a return or exchange for a different item that may better suit your needs. Please do not hesitate to reach out to our customer service team for further assistance. Thank you for your feedback, we will take it into consideration for future improvements.
Best regard,
Oxknit Customer Service Team
I ordered this shirt in Mid February. It is not April 10th. I still don't have it. Was told it was an issue with their carrier and another would be sent. I still do not have a shipping update. I would not recommend ordering anything from here if you need it within a six week period. I am really disappointed with lack of delivery and the amount of time it takes to get things.
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
Your new parcel is on its way to you. To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
I want to like this shirt but I ordered it in Feb. and it still hasn't shown up. I was told they are sending another several days ago and still haven't gotten a tracking number. It is not April 10. I would not recommend ordering if you remotely need anything you order within a six week period of time. I don't know if I will ever get this shirt.
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
Your new parcel is on its way to you. To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
