Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Bring the brightness of the 60s into your everyday look.
This sunshine-hued knit polo channels retro mod cool with its zigzag textured pattern and crisp white striped trims. The classic collar and button placket keep the silhouette sharp, while the bold yellow color adds a dose of vintage energy.
Made from a soft, breathable knit, it’s ideal for layering or standing out on its own. Pair it with tapered trousers or wide-leg jeans for a head-turning 60s revival that’s effortlessly wearable.
This sweater is too large and apparently cannot be exchanged or returned. The size calculator was just wrong and now I have a sweater that I can wear as a dress.
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
The size calculator can't be 100% accurate as everyone's figure is different, if the recommended size is a big difference from your usual wear, We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
Great look & size
Fantastic shirt and very comfortable
Looks great but ordered the wrong size, Oxknit sorted it out for me. Love it!
This shirt is great, the fit, the material, it’s just so nice. And affordable!
The colours are bold and vibrant and I have received several compliments on the sweater since it works well with my skin tone.
Great colour contrast with the black. Perfect as the weather is changing from winter to spring.
Great product I have bought three shirts so far. Would recommend
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
This shirt looks amazing on…. Oxknit.com and that’s it. It bunches up around the midsection. Makes it look like I have a man muffin top. The red shortsleeve version is way better
Hi,
Thank you for your feedback.
We're happy to hear that you like the design! We're sorry to hear that you experienced some fit issues with the sweater. We'll definitely take note of this and make improvements for future designs.
Thank you for your support!
Love the size, the fit, the fabric AND the price. Will definitely buy additional pieces from this brand. So fun!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
Good quality material and good fit i just ordered 3 new shirts
Nice.......
Love the color, changed the game up....
Many compliments......
Love the shirt,.... Very comfortable