Hi,
Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced with our product.
Our products are all heat-set after sewing, usually they won't shrink unless high-temperature washed, ironed, or tumble dried.
We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it, but it’s best to dry it flat, and please don't dry it at high temperatures.
Have a blessed day!
