Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Bold contrast, cool texture, all vintage attitude.
Throw it back in sharp style with this 1970s-inspired black knit polo. Designed with a classic open V-neckline and pointed collar, it features vivid red contrast trim on the collar, cuffs, and hem for a striking retro finish.
The textured knit adds breathability while the short sleeves keep things light. Whether you're heading to a weekend vinyl fair or layering it under a jacket for a night out, this shirt brings crisp, clean lines with plenty of character.
Effortless vintage, timeless edge.
The material was horrible
Dear,
We sincerely apologize for the inconvenience caused.
We have a strict quality control before items are packed and shipped. If your items come with bad quality, please feel free to contact our email address: support@oxknit.com with your order number and photos of the defective parts. After we confirm the issue, we will provide a reasonable solution for you.
Best regards.
Very nice shirt that I was very satisfied with. Right size, shipping and delivery on time.
Just received this and loving it perfect with shorts on a nice summers day the almost yarn like fabric is great on the skin. and the collar is old school thanks send me pics of sweaters you have with yellow in them thanks.
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..
Great pattern... Great color
Good quality material and good fit i just ordered 3 new shirts
Nice.......
Company based in china. Been over a month and still no package. Company won’t help
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
Could you please provide your order ID for us in email so that we can check the order for you? To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
Been over a month and company won’t help ke( they keep saying give it another week). These come from China. I paid for 4.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
After we tracked your order, we found it had failed to be delivered to you. To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
Great looking polo.. rave reviews given
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
It’s lightweight, stylish and fits perfect! The frenchie is the best!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I had no doubt this sweater would be fashionable , however, the quality surpassed my expectations.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!