Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Sharp, striking, and full of retro Western charm.
This men’s retro knit shirt draws inspiration from classic Western styling with a bold 70s twist. Crafted in deep black, it features red and white contrast trim along the collar, button placket, hem, and chest pocket flap. The wide collar and structured silhouette give it a vintage edge, while the soft knit fabric offers a relaxed, comfortable fit.
Perfect for channeling a nostalgic Western look or adding flair to modern outfits, this piece stands out with effortless retro attitude.
Was afraid what sweater would look like. Very high quality. Love it
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Love it
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I purchased 10 shirts. My black shirt sleeves were short. Otherwise the order was perfect. 9 out 10.
The fit is a bit baggy at the waist for me. The bottom button creates an odd profile. Oxnit seaters are usually more form fitting. I have about 9 other zip up sweaters that I love. I don’t care for this button up though.
Hi,
Thank you for taking the time to leave us a review. We are sorry to hear that this product did not meet your expectations. We appreciate your feedback and will definitely take it into consideration for future improvements. We do have a variety of styles to choose from, and we hope you will give us another chance to find the style that suits you best. Thank you for choosing our brand!
Have a nice day.
this is a review regarding the purched products.
Cute
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Cute
Dear,
Thank you for your support and we are sorry for not making you 100% satisfied.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
Cute
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Nice sweater, but the white areas get dirty quickly...🤔
Dear valued customer,
Thank you for taking the time to leave a review. We appreciate your support and confirmation that our sweater is of good quality. We will definitely take your feedback into consideration as we continue to update and improve our products. We value your loyalty and look forward to having you as a continued customer. Have a blessed day!
Sincerely,
Oxknit Customer Service Team
Top quality sweater. Many eyes 👀 & compliments the V opening up top is perfection.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..
Great pattern... Great color
Good quality material and good fit i just ordered 3 new shirts
Nice.......