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Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
I like the shirt, it fits well and I love the retro style
This one is beautiful, the colours are great the fit is perfect and it's lightweight good for summer night dinners and for a really stylish look, love it !!
I am so happy with this order ! the colours are Beautiful, the fit is perfect , and the quality is amazing ! but it is very thick, I thought it will be a thinner knit but it is not ,so you can't really wear it in summer and you can't really wear it in other seasons so I am not sure what I'm gonna do with it , and what season are you supposed to be wearing this kind of shirt ? but nevertheless it's beautiful
Oh and I wish the collar part was smaller in shape like tighter around the neck and not that open .
I wore this shirt out on a date and got many compliments from old school and new school. I’m surprised it doesn’t have way more reviews
I have about 10 at the moment. Everytime I come looking I find others that I have to have👌🏻
Wonderful garment! A retro gem - just like back in the day! Great high quality fabric and fits like a glove!
I received much noticed wearing these comfortable jeans. I wish they were baggy but I liked them. I wear a 30 waist and I will go larger with my next order. I recommend.
Great shirt , got many compliments on it
Love this shirt, color scheme and size
I really like this sweater's over all look. My small issue is with the fit. I would prefer it be a little more form fitting and the v-neck a little smaller. But I still
LIKE this a LOT and have gotten a few compliments on it!
I cannot say enough good things about this shirt! The color, the fit, the look are all perfect! I have gotten numerous compliments on the retro style look.