Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
Knitted Polos
- 100% Cotton
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
MOD rock meets varsity charm – a star-patterned cardigan made for vintage icons.
Step into bold 70s attitude with this men’s star-patterned knit cardigan. The forest green base is scattered with oversized white stars, each edged in a subtle stitched look for a retro, patched-up vibe. Button-up styling meets clean varsity trim at the cuffs and hem, while the structured collar pulls the whole look together.
Perfect for music lovers, record collectors, and style rebels, this knit walks the line between British MOD and West Coast glam rock.
Awesomeness in every form, the dark green is so masculine and suave. The stars speaks gentlemen quartz with its classic and elegant style.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I have gotten a lot of compliments
This shirt exceeded my expectations. Great fit great style.
The sweater is ok
Hi,
Thanks for your feedback! Please feel free to let us know if there is anything we can do to improve your satisfaction. Thank you for choosing our products!
Have a nice day.
Great Fit! Great Color Combination! Oxknit is single handedly making the 1970's cool again!!!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
There is a very visible line that goes between the ears of the dog. Not a good look at all When I reached out to the company to return the sweater they told me that was normal and it was in the picture vacation of course is a lie. I sent a picture of my sweater and it looks different than the one they are using to sell. I gave the sweater away and will never purchase or trust this company.
Hi,
Thank you for taking the time to leave us a review. We apologize for any inconvenience you may have experienced with our product.
Since the pattern for this style is partial Jacquard, it will have this kind of connecting point and can't be avoided. We understand your disappointment and we are sorry for any misunderstanding. We would like to assure you that the line is shown on the detail pictures of the product. We value your feedback and will take it into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to our customer service team. Thank you for your understanding.
Best regard,
Oxknit Customer Service Team
I was surprised my the comfort and quality of the short. I will be buying more for sure!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love the shirt, but it is way too big. The suggested size for me was Large. I would need a Small for this to fit right. I gave the Large away and will be ordering a Small because the shirt is so nice.
Hi,
Thank you for your feedback and we are sorry for not making you 100% satisfied.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..