Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Turn heads in a bold throwback sweater bursting with color and MOD-era charm.
This black knit sweater is all about vintage attitude and vibrant expression. Featuring a bold, vertical rainbow stripe design in rich jewel tones, the graphic motif creates a striking sense of motion—like a retro color beam straight from the ‘70s.
The clean crew neckline, ribbed cuffs, and hem keep the silhouette classic, while the playful pattern does all the talking. Whether you're layering it for cool weather or wearing it as a standout piece, this sweater brings the groove and energy of the MOD scene to modern life.
Ideal for collectors of vintage-inspired fashion or anyone wanting to inject bold color and personality into their wardrobe.
Great item, comfortable and cozy. I recommend taking a size up because the fabric shrinks a bit
Dear,
Thank you for your support and affirmation
Our products are all heat-set after sewing, usually they won't shrink unless high-temperature washed, ironed, or tumble dried.
We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it, but it’s best to dry it flat, and please don't dry it at high temperatures.
Everything goes well!
Fit nicely when received and on first wear. Several compliments. However, washed it once, no dryer. Shrink so much I can’t wear it
Hi,
Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced with our product.
Our products are all heat-set after sewing, usually they won't shrink unless high-temperature washed, ironed, or tumble dried.
We recommend hand washing at a temperature below 30 degrees for the first-time wash, but you can also machine wash it, but it’s best to dry it flat, and please don't dry it at high temperatures.
Have a blessed day!
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..
Great pattern... Great color
Good quality material and good fit i just ordered 3 new shirts
Nice.......
Company based in china. Been over a month and still no package. Company won’t help
Hi,
Thank you for your feedback and we are sorry for not making you satisfied.
Could you please provide your order ID for us in email so that we can check the order for you? To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
Been over a month and company won’t help ke( they keep saying give it another week). These come from China. I paid for 4.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
After we tracked your order, we found it had failed to be delivered to you. To protect your privacy, we cannot disclose too much of your order information here, we will reply to your comments by email.
Have a blessed day!
Great looking polo.. rave reviews given
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
It’s lightweight, stylish and fits perfect! The frenchie is the best!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I had no doubt this sweater would be fashionable , however, the quality surpassed my expectations.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
