Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Polo en maille
- Fil 100 % coton
- Sans doublure
- Coupe standard
- Lavable en machine
Tissu et entretien
- Lavage en machine délicat à 30 degrés (86 ℉) avec des couleurs similaires.
- Repasser à l'envers à basse température.
- Conserver à plat.
- Ne pas sécher au sèche-linge.
- Ne pas blanchir.
If you like soggy-stretched out sleeves, boy this is the sweater for you.
You dig 80’s tees that fit like a crop top, this is the place!
Dear valued customer,
Thank you for taking the time to leave a review. We are sorry to hear that our Men's Dark Blue Knitted Zip Cardigan did not meet your expectations. We apologize for any inconvenience caused by the stretched out sleeves and the fit of the sweater. We will take your feedback into consideration and work towards improving our products. We appreciate your support and hope to have the opportunity to make it up to you in the future.
Best regards,
Oxknit Customer service team
Fitted perfectly, looks great
Product is not as described. Cheap and nasty is the only way to describe it. I didn't even give it to Goodwill....trew it away!!!!
I wore it one time and the zipper separated from the seam. Poor stitching throughout
Great quality and excellent fit
Great color very comfortable
The sweater is Amazing. Perfect fit. Order one size bigger to get the right U.S. fit I got size XXL.Came really fast and great price. Will definitely order again
I was pleasantly surprised by how lovely this was in person. Perfect for our 1960’s themed party. Got so many compliments and I will wear it again for everyday wear.
I love this sweater. I always get tons of compliments on it. My cat loves it so much that when I wear it, she gives up her throne and graces me with her presence. If I’m lucky, she’ll give me a head butt or two.
The sizing with Oxknit is a little wonky. Sometimes I order a small and it’s huge. Other times I order a large and it’s too small.
I love this cardigan. The colors and pattern give that 70s vibe I love.
The sizing with Oxknit is a little wonky. Sometimes I order a small and it’s huge. Other times I order a large and it’s too small.
BUYER BEWARE... You have to guess at sizing and fit. Returns are on you to send to China... Buy a sweater for 30, return to china for 40 is not a viable return option.
These sweaters look amazing but may not be worth the risk.
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not the same as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
Was afraid what sweater would look like. Very high quality. Love it
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
So unique and beautiful. It’s a perfect fit. Amazing quality and material. I absolutely love the colors and pattern of this nutcracker sweater. It looks great with a pair of jeans as well as a pair of dressier pants.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I am in love with this sweater. The quality is amazing. The material is perfect. So comfortable with just the right amount of stretch. It fits perfectly. And the color blocking?!? LOVE!! Just placed an order for another 6 styles!!!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Nice shirt
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!