Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Subtle texture meets vintage flair in this refined 60s-inspired knit.
Designed for the detail-oriented, this cream knit polo shirt features a repeating micro pattern in deep burgundy that gives off a textured, optical appeal. The wide spread collar and open placket reinforce the retro mod look, evoking the effortless charm of mid-century menswear.
Crafted in a lightweight knit, it’s breathable and soft with enough structure to layer or wear solo. Pair with high-waisted slacks, loafers, and a bold attitude for a true vintage revival.
Terrible quality, awkward cut, just generally a weird piece of clothing. Save your money.
Hi,
Thank you for sharing your experience with us. We want to apologize for the disappointment and inconvenience you've experienced with your purchase.
We understand how frustrating it can be to receive a product that does not meet your expectations. We have a 30-day return policy in place for situations like this. Please take a look at our return policy here: https://www.oxknit.com/pages/return-exchange. We want to make sure you are completely satisfied with your purchase and we would be happy to help you with a return or exchange.
Thank you for bringing this to our attention. We truly value your feedback and we will use it to improve our products and services in the future. Have a blessed day!
Best regard,
Oxknit Customer Service Team
This was the favourite shirt. They are a bit large but pretty good value for money
Great shirt fit was great I did a XL I normally wear a Large but I wanted a over sized fit.
Have received some nice compliments
Very nice material and shirt fit perfectly
I’m absolutely loving this, very comfy nice and warm and fits beautifully. Fast delivery to Australia too. I will be back.
Leider weitet sich der Pullover nach dem Tragen!
This is a cute sweater, but the colors are more washed out and definitely not vibrant like the pictures. Sizing - length is great, but it’s very slim fitting. Shipping took a loooong time - over a month to get it. Overall, not too bad for the money.
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Cool shirt. Fits a little snug but wears great!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..
Great pattern... Great color
Good quality material and good fit i just ordered 3 new shirts