Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Sweater
- 45% Cotton, 50% Polyester, 5% Spandex
- Collar neckline
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Clean lines, cool tones — this vintage-style sweater brings 70s simplicity to today.
Step into understated retro charm with this classic colorblock knit sweater. Featuring wide horizontal bands of sky, cornflower, and navy blue, this piece nods to vintage palettes from the 1970s while keeping the silhouette sleek and minimal.
The crew neckline and mid-weight knit make it a seasonless essential — breathable for spring days, warm enough for chilly evenings. It’s the kind of timeless layering piece that pairs with denim, cords, or anything you already love.
No logos. No noise. Just effortless retro rhythm in shades of blue.
I bought 3 sweaters from them originally. Once they arrived, I ordered the other 3 that I had my eye on. They are so soft, like you have never felt on a sweater you own. They fit great and are very comfortable. This one in particular is one of my favorites. I'm rocking oxnit sweaters most days. Great purchase and the $35ish cost is reasonable for what you get
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Share my thoughts? Here’s some thoughts: your customer service sucks. I never received my order. I reached out to you twice and never heard back. I’m disputing the charge on my card. Oxknit is a scam.
Hi，
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with your order. Our records show that we did respond to your inquiry and took the necessary steps to address your concerns. We take pride in our customer service and want to ensure that all of our customers have a positive experience with us. We will also look into why you did not receive our response and see how we can improve in the future. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you.
Great fit. Comfortable. Got lots of compliments
Wow.... Got a lot of compliments all day ..
Great pattern... Great color
Good quality material and good fit i just ordered 3 new shirts
Nice.......
The title says it all. The recommendation of sizing fits a bit large. I would have gone for size smaller next time
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us.
For the size problem, we advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
Have a blessed day!
This sweater is beautiful and so well made. I've gotten so many compliments on it the few times I've worn it already.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This sweater is just a vibrant as I'd hoped. It has a great thickness and it's very well made. I love wearing it!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This short sleeve sweater is just gorgeous on, the material is soft.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love this sweater! The size guide helped pick the right size, and it goes perfectly. The colors are vibrant, and it’s soft. I get compliments each time I wear it.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
