The shirt is nice but the measurements are incorrect. Based on the measurements, I ordered the largest size so it would still have some room. UNFORTUNATELY the shirt didn't fit, I contacted customer service which I never received a reply back. So I reached out to customer service, and they refused a refund. Only offering 30% off $40 which is nothing
I wouldn't buy anything. The 2 star is because we really did like the shirt
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
This shirt fits well very comfortable not itchy
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Everything goes well!
too small
Dear,
Thank you for taking the time to leave us a review. We apologize for any inconvenience you may have experienced with our size. We take all feedback seriously and will use this to improve our product quality and sizing accuracy.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Thank you for bringing this to our attention.
Best regard,
Oxknit Customer Service Team